In this guide, Softheon poses relevant questions that health plans must ask during the procurement process to secure robust and scalable shopping, enrollment, and billing solutions. This guide serves as your outline, complete with key areas to focus on, questions you should ask, and what to look for in a response.
Featured Advice Includes:
- Partner with industry experts to avoid post-RFP surprises.
- Ensure the ability to integrate with your existing ecosystem while providing innovative solutions.
- Confirm robust communication, transition, and vendor experience for a seamless cutover.
- Demand actionable insights to protect your system and provide future guidance.
- Produce a holistic solution with Softheon’s Sample Requirements Traceability Matrix.