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Softheon to Host a Webinar on the Future of Payer IT, Mobile Computing and Multi-Channel Consumerism

STONY BROOK, N.Y. July 25, 2013 – Softheon, Inc., a proven leader in next generation Business Process Management (BPM) and Enterprise Service Bus (ESB) edge computing platform for health insurance marketplace integration, announced today that they will be hosting a live webinar titled “The Future of Payer IT – Mobile Computing and Multi-Channel Consumerism.”Softheon will be co-presenting this webinar with featured guest, Forrester Research, Inc., Vice President and Principal Analyst, Craig Le Clair, on Tuesday July 30, 2013 at 2:00 pm.

The Affordable Care Act has shaped the future of Payer Information Technology with an abundance of change and opportunity for health plans, providers, and patients. Many of these changes are structured, developed and implemented utilizing IT. In recent years, consumer behaviors, especially that of the younger 18-25 population, have shown an increased reliance on mobile technology. As result, health plans must adapt to recent trends in order to retain and reach new and existing consumers, and strive in both the present and post-health care reform era.

Participants of this webinar will gain an in-depth understanding of mobile computing’s role in the health insurance exchange world and specific best practices of how to ensure the success of payer-exchange integration projects. Additionally, insight on the latest IT trends of mobile computing applications designed for both brokers and consumers will be discussed.

To join this webinar, please Register.

Quotes & Commentary

“Forrester sees a rapid shift from enterprise-led multichannel initiatives driven by cost reduction to the absolute demands of consumers to get information the way they want it. As a result, customers push enterprises to improve the customer experience with document output for customer communications management, advanced capture solutions, and an increased adoption of e-signatures”says Le Clair in the January 2013 Forrester Research, Inc., report, Trends In Mobility, Cloud Computing, And Analytics Shake Up ECM.

Supporting Resources

Trends In Mobility, Cloud Computing, And Analytics Shake Up ECM, January 11, 2013 
Craig Le Clair , Vice President and Principal Research Analyst at Forrester Research

About Softheon

Empowering the nation’s first state health benefit exchange since 2008, Softheon’s vision and strategic direction address healthcare payer, provider, and government agencies’ goal of meeting Affordable Care Act (ACA) milestones. Softheon provides HIX Integration, Direct Enrollment, Premium Billing, and Edge Server solutions for insurance carriers of all sizes participating in Federal and State Health Insurance Exchange (HIX) Marketplaces. Softheon’s Marketplace Connector Cloud (MC2) has been trusted by health plans in all 50 states as an accelerated federal, state, and private exchange integration platform. Softheon MC2 is a Software-as-a-Service (SaaS) solution where insurers pay a one-time activation and ongoing PMPM fees for exchange members only, while eliminating most, if not all, risks associated with ACA enrollment compliance and other mandates.

To learn more about Softheon’s solutions, visit or email

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