Designed For Users
User-Friendly Software that Delivers Convenient Experiences
Administrative Tools for Better Decision-Making
Softheon offers a robust and scalable data reporting platform that provides all the information you need on one interface. Intuitive data organization, customizable quires, and drill-down filtering simplifies data driven decision.
Softheon streamlines analyzing member information, organizational trends, and crafting reports to stakeholders to make it easier to prioritize the member and focus on providing the best health plans.
Robotic Process Automation Eliminates Human Error
System Integrations and Syncs Prevent Communication Errors
Configure and Execute Workflows
Reduce Overhead through Automation (BPaaS)
Use automation to free resources, so organizations can shift their focus to their most mission-critical priorities
Secure, Compliant Infrastructure and Practices – Softheon’s Tier-4 Data Center Operations (IaaS)
Softheon has strict data protection protocols for confidential information protected by HIPAA, regularly verifying data security through strict compliance and security audits.
All components of the Softheon solution are HIPAA compliant. Softheon follows the HIPAA Privacy Rule, whereby placement of appropriate administrative, technical, and physical safeguards protects the privacy of PHI/PII.
Softheon completes annual compliance audits for:
- PCI DSS
- SOC1 Type II
- SOC2 Type II
Softheon’s hosting platform has undergone assessments against the NIST 800-53 and MARS-E 2.0 frameworks.
Softheon, in conjunction with our external audit partners, perform annual audits including:
- SOC 1 and 2 audits
- PCI AOC
- NACHA audit
- ORR from DE Proxy
- Pen Test
- Vulnerability Scan
- Code Security Scan
- Regular CMS audits including any in support of partners health plans
Additionally, Softheon welcomes and encourages audits from our health plan partners directly.