Our story

Softheon platform is MITA aligned, HIPAA and PCI compliant single-tenant cloud-based Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) for healthcare issuers, government agencies, brokers, employers, and consumers to solve complex health insurance distribution and service challenges. Our products offer an end-to-end user experience which includes shopping, payment collection, and account administration for various types of insurances in real-time

For instance, with our merchant processing, built off an existing payments infrastructure, we are innovating and changing the payment experience with credit/debit card usage exceeding 60% among consumers.  We have information on the end-user customer and the merchant with the ability to do modeling and algorithms, which is even a bigger advantage going forward than in the past, as healthcare industry embrace the digital transformation with telemedicine and shift to value.

  • Founded in 2000, located at CEWIT, Stony Brook University (SBU);
  • 100% US based ~200 Employees collaborating with 250 PhDs and Graduate students from SBU;
  • Provide a real-time health insurance eCommerce platform with fully integrated merchant payment processing between health insurance carriers (suppliers) and members (consumers);
  • Became #1 Health Insurance eCommerce Site for carriers on public and private exchanges; and, financially strong and stable.

What is Softheon?

At Softheon, we are motivated to solve the biggest challenges in the healthcare industry by creating simple solutions to complex problems. We support our clients, track performance data, manage administrative tasks, and so much more.

The "TurboTax® of Healthcare"

Our mission at Softheon is to create simple, innovative solutions that make health insurance affordable, accessible, and plentiful. We create software that is trusted by 60 healthcare payers participating on public exchanges, managing 37% of the overall ACA membership. From enrollment and premium billing to reporting and reconciliation, we are revolutionizing how health plans and states serve their members.

We have a rich history of providing turnkey Software-as-a-Service (SaaS) and Business Process as a Service (BPaaS) solutions that address state and health plan needs. For over 15 years, our solutions have provided the end-to-end tracking, monitoring, and reporting of business activities for individual and small group enrollment, financial management, and customer service processes.

Leadership team

Eugene Sayan

FOUNDER
& CEO

Since 2000, Eugene led Softheon in its mission to develop innovative solutions for healthcare payers, providers, and government agencies. Prior to Softheon, Eugene led big data and process management initiatives for Fortune 1000 companies at IBM. 

Robert Miller

MANAGING DIRECTOR,
GOVERNMENT SOLUTIONS

Robert is the Managing Director of Government Solutions and a long time Softheon associate. In this role, Robert is responsible for product development and operations to drive solution improvements while strengthening client relationships. 

Sarah Pew

MANAGING DIRECTOR,
MERCHANT SOLUTIONS

In this role Sarah is responsible for strategic partnerships with clients, vendors, and potential partners. In her tenure at Softheon she has had many roles operationally allowing her to understand our core business inside and out. 

Dan Hughes

MANAGING DIRECTOR,
BROKER SOLUTIONS

Dan is the Managing Director of Sales. Dan leads Softheon’s business development initiatives. He held high-level positions for two large health insurance companies, Empire BCBS and HIP Health Plans. He also worked for First National Administrators, where he sold self-insured plans to large employer groups. 

Kevin Deutsch

MANAGING DIRECTOR,
HEALTH PLAN SOLUTIONS

Kevin is responsible for ensuring the retention, satisfaction, and growth of the customer relationship from onboarding through ongoing operational support while overseeing a team of client success managers. 

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