You’re competing in a crowded and complex marketplace. Softheon’s end-to-end shopping and enrollment experience includes Phase 3 Enhanced Direct Enrollment (EDE), meaning your members can pick a plan and effectuate, without ever leaving your site.
In Federally Facilitated Marketplace (FFM) states, if your plan shopping doesn’t automatically match the right plan to the right customer, or if your enrollment process includes a redirect to HealthCare.gov, you’re increasing competition and frustration for members and admin alike.
In State-Based Exchange (SBE) states, you can leverage shopping portals to promote your off-exchange plans and offer a “no-wrong door” digital experience if you offer multiple lines of business.
Easily stock the digital shelves with your plans, regardless of file formats. Get all the information you need on one powerful interface and help consumers simplify their decisions.
Reduce human error. Expedite critical workflows and dramatically reduce the number of situations that require health plan staff to manually escalate or investigate.
Avoid payments-related abrasion. Offer the payment options your customers expect to see. Making first payments immediately after enrolling increases effectuation rates. Members on autopay tend to stay.
Help consumers find their perfect commercial plan – without leaving your white-labeled site. We help you give them a shopping experience that’s easy to navigate along with the comparison tools that empower customers to feel good about their decisions.
Give Helpful Guidance. Guide members with plan filters and side-by-side plan comparison.
Daily Exchange Enrollment and Reconciliation. Softheon handles all 834 outbound files with the Exchange. Leverage Softheon’s integrated enrollment and payment information to secure more subsidy dollars.
Enable members to shop, enroll, and manage their plans without being redirected to HealthCare.gov. Get a streamlined connection to Exchanges with Softheon’s Phase III EDE solution.
Remove competitors. Members can now skip the redirect and stay on your site for their entire journey.
Lower operational costs. No more delayed payments or dropped opportunities. Now members can effectuate instantly, using their preferred payment method.
Understand what questions health plans must ask during the procurement process to secure robust and scalable shopping and enrollment solutions.
