Softheon Gives Back: Rocktoberfest

Long Island is perhaps best known for having beautiful beaches with waterfront mansions. It is against this backdrop that its massive homeless population often goes overlooked. As of 2016, there were nearly 4,000 homeless people in Suffolk and Nassau counties. In addition, currently about seven percent of Long Island’s population lives below the federal poverty level.


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Softheon’s Second Annual Diwali Celebration

Softheon’s Diwali Night is celebrated annually during the month of October. Diwali, or Deepavali, a Sanskrit word meaning “rows of lighted lamps,” is a Hindu-originated festival is celebrated nationally by most Indians regardless of their faith. During the five-day celebration known as the “Festival of Lights” clay lamps known as Diya’s are lit to signify the victory of good over evil, according to the Hindu American Foundation. The festival, which coincides with the Hindu New Year, celebrates new beginnings and the triumph of good over evil and light over darkness.


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Go Beyond the Cloud with Rachel Wang

Meet Rachel Wang, a data scientist at Softheon.

Born in the province of Shendong in northeastern China, Rachel came to the United States to pursue education and professional development. She already studied mathematics and economics at a college in China but sought further mastery in mathematics. Thinking mathematically comes easily to her and she enjoys how “every problem is a math problem.”


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Product Talk: Enhanced Direct Enrollment

Softheon’s private-label enrollment solution, Enhanced Direct Enrollment-as-a-Service (EDE) offers a unified enrollment experience and an updated, easy-to-use portal for Marketplace members. Now available to any health plan engaged in the ACA Marketplace once it informs CMS that it is partnering with Softheon as an EDE vendor, Softheon EDE uses a series of Centers for Medicare and Medicaid Services-based (CMS) application program interfaces (APIs) to process eligibility and changes behind the scenes. In this interview, we spoke with Min Kyu Han, one of EDE’s product owners. 


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Product talk: Lighthouse

A modernized platform that allows carriers to submit tickets for updates, production processes, operations, and project changes has finally been built. We are excited to introduce Lighthouse, Softheon’s support product that allows our carriers to connect with us around the clock to resolve issues as quickly as possible. 

Here’s how Lighthouse works: 


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