Gaining Consumer Trust in a Digital World

Out with the fax machine, in with the smartphone. In early February, the Centers for Medicare and Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC) released two proposed rules regarding interoperability. Much of the rules’ buzz centers on the standardization of APIs to make sharing patient data more useful and transferable. With Apple’s Health Records already having met these standards, one can imagine the number of apps and businesses eager to take advantage of the gap in interoperability and optimize personal health information (PHI).  

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The Rise of Healthcare Payment Innovation

As healthcare undergoes a rapid digital transformation, we can expect to see the modernization of outdated payment models. The consumer demand for payment convenience has become a top priority for insurers, carriers, and all businesses in the healthcare industry. While selecting health insurance based on health status is important, consumers are also shopping for a plan that fits their digital lifestyle.  

Here’s how Softheon is paving the way in payment innovation: 

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How America is Leveraging Social Determinants of Health

Although Social Determinants of Health (SDoH) has become a buzzword in recent policy conversations, it is still a powerful tool to analyze the social, economic, and environmental factors that influence consumer activity and overall health. If used properly, SDoH have the potential to improve health outcomes and reduce health care utilization and spending.

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