Skip to main content

Softheon, an industry-leading, cloud-based healthcare technology company, continues to set the standard in AI applications for healthcare. The firm has been recognized as a sample vendor in the Healthcare Consumer Persuasion Analytics and Healthcare Consumer Insight as a Service categories in the Gartner® Hype Cycle™ for Healthcare Data, Analytics and AI, 2023.  

Softheon was similarly featured in the 2023 Hype Cycles for Healthcare Providers and Consumer Engagement and Experience in Healthcare and Life Sciences. This is the second year in a row Softheon has been highlighted in these categories. 

The Gartner Hype Cycle identifies and tracks the progress of innovative technologies that have the potential to significantly impact the healthcare industry. It serves as a valuable tool for CIOs and analytics leaders to guide their strategic planning and investment decisions. 

Eugene Sayan, Softheon CEO, expressed his gratitude for the recognition, stating, “We view this recognition as validation of our commitment to making healthcare more affordable, accessible, and plentiful through AI-driven solutions. Our role in the Healthcare Consumer Persuasion Analytics and Healthcare Consumer Insight as a Service categories underscores our determination to lead the way in transforming the healthcare journey.” 

Softheon’s AI-enabled solutions have demonstrated measurable benefits for health plans, including significant cost savings in critical use cases such as ER diversion. Softheon’s solutions have helped health plans save millions in costs, an accomplishment that underscores the firm’s role as a driver of productivity, intelligence, and success in the healthcare industry. 

By integrating Softheon’s cloud-based eligibility, enrollment, and billing solution with cutting-edge AI and consumer engagement capabilities, health plans can achieve a dramatically improved member journey – from the shopping experience through initial risk identification, clinical program enrollment, and the renewal process. 

Continued advancements in process automation, machine learning, and business intelligence permit health plans to foster positive behavior changes throughout the end-to-end journey, thereby enhancing the return on investment at every stage. 

About Gartner 

Gartner, Hype Cycle for Healthcare Data, Analytics and AI, 2023, Jeff Cribbs, July 24, 2023.  Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.  Gartner and Hype Cycle are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. 

About Softheon 

Founded in 2000, Softheon’s Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex challenges for health plans and government health agencies. Currently, Softheon’s solutions serve 10 State agencies and over 100 health plans. Issuers and consumers utilizing Medicaid, Medicare, and the ACA Marketplace benefit from Softheon’s innovative technology that reduces administrative overhead and enhances user-experiences. Softheon is an Agent, Broker, and Merchant of Record that facilitates health insurance enrollment, administration, and renewal. 

Media Contact for Softheon:

Mitchel Forney