Actionable Insights for Health Plans in Motion
Stay ahead with expert-driven research and tools that help you move fast, stay compliant, and keep members first.
The Payvider Model — Solving the Friction Between Care and Coverage for Better Member Experiences
July 2025 | By Brandon Redman, VP of Healthcare Solutions Key takeaways for payviders: Payviders — or provider-sponsored organizations (PSO) — have a huge opportunity to improve healthcare access and
Meet Lindsey Miller, a leader committed to continuous improvement. Lindsey partners with health plans to adopt smarter practices for members and financial performance. She is passionate about building sustainable processes and expanding access through broker relationships and modern models like ICHRA.
Lindsey Miller
Program Director, Health Plans Solutions
ICHRA Is Not a Side Bet: Why Health Plans Need ICHRA-Ready Operations Now
February 2026 | By Softheon Key takeaways for health plans:
How Provider-Sponsored Health Plans Scale: Lessons from Alliant + Community First
February 2026 | By Softheon Key takeaways for health plans:
Rebuilding Trust at Scale: What Payers, Members, and Policy Are Telling Us
December 2025 | By Carrie Jobe Key takeaways for health
Agentic AI Is Reshaping the Health Plan Market
December 2025 | By Softheon Key takeaways for health plans
San Antonio’s Community First Health Plans Enters the Individual Market With Softheon’s ICHRA Connector Cloud
Locally owned nonprofit health plan to offer off-exchange individual coverage
Adapting to Change: How Provider-Aligned Plans Lead the Way in Texas
November 2025 | By Lindsey Miller, Program Director of Health
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