Founded in 2000, Softheon’s Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex operational and service challenges for health plans and government health agencies.
By offering modular solutions designed to integrate with existing systems, Softheon reduces administrative burdens by streamlining critical processes in healthcare. Softheon’s rapidly adapting technology and agile approach to implementation enables clients to proactively respond to changing regulatory environments and consumer demand.
Trusted by CMS and 8 State agencies, Softheon’s clients span multiple industries. In 2021, Softheon ranked on the Inc. 5000 regional list for fastest growing companies, and Best in Biz Awards named Softheon one of the top Companies of the Year in the Northeast Region.
So far in 2022, the Stevie American Business Awards recognized Softheon with the Achievement in Management and Company of the Year awards.
Awards and Recognition
Gold winner for Company of the Year, silver winner for Achievement in Management
The 2022 Stevie American Business Awards recognized Softheon's achievement in the Health Product & Services industry. Softheon won Gold for Company of the Year, and Eugene Sayan, CEO received Silver for Achievement in Management. Judges noted Softheon's commitment to helping “a diverse set of partners fulfill complex needs in the healthcare space.”
Best in Biz Awards named Softheon the silver winner for Best Place to Work for mid-sized companies and the bronze winner for Company of the Year, Northeast Region. With over 700 strong entries, prominent editors and reporters from top-tier publications recognized Softheon as the best of the best among companies that prioritize growth and resilience.
A repeat honoree, Softheon ranked twice on the Inc. 5000 national list of fastest growing, privately-held companies in 2018 and 2020. As an extension of the Inc. 5000, Softheon ranked on the Regionals list in 2021, which rated the fastest growing, privately-held companies in the New York City Metro region.
In 2019, Softheon placed 14th on the Crain’s Business Fast 50 List. This list was comprised of the New York metropolitan area’s fastest growing privately held companies.
For many years, Softheon has been recognized by leading research and advisory company, Gartner, as a sample vendor for Retail Analytics for Healthcare Payers and Private Exchange Technology. Gartner since has also recognized Softheon for Government Sponsored programs like Medicare and Medicaid, Marketplace shopping, consumer analytics, enrollment, premium billing, payment, reconciliation, and program integrity.
Interested in joining our growing team?
We are always looking for passionate individuals to join us in New York, or remotely.
Meet Our Team
Eugene Sayan | Founder & CEO
Eugene serves as Softheon's Founder, Chairman, and Chief Executive Officer, responsible for guiding Softheon’s mission to increase affordability and access to health coverage.
Eugene has over 30 years of experience developing and nurturing technology solutions for healthcare payers, providers, and government agencies. His success at leading multi-year development initiatives stems from his time orchestrating big data and process management projects for Fortune 1000 companies at IBM.
So far in 2022, Eugene earned the Stevie® Silver Award in the Achievement in Management – Health Products & Services category at the 20th Annual American Business Awards®. Additionally, he was recognized as a finalist in the Entrepreneur of The Year® 2022 New York Awards program.
Eric Grossman | CCO
Eric oversees sales, marketing, and customer success functions while facilitating go-to-market strategy and development. Eric founded and ran multiple innovative health tech companies dedicated to improving operational processes: Connecture and NextHealth. He also worked with Cognizant/TriZetto and led their Voice of the Customer, Consumerism, and Analytics business unit. Bringing over 20 years of health care experience to Softheon, Eric exemplifies strategy, sales, and product management leadership.
Robert Mosquera | CIO
Robert ensures that internal and external customer systems are stable, resilient, and secure. With over 20 years of combined experience in multiple industries, Robert is well versed in the healthcare, insurance, and finance fields. Having served as Senior Director of IT for Mount Sinai Hospital Systems, he was responsible for the day-to-day oversight of critical data center and server operational teams.
Howard Nolan | CFO
Howard has over 35 years of experience in strategic planning, accounting, finance, operations, audit, and corporate governance. Before Softheon, Howard served as the CFO, Chief Operating Officer, and Corporate Secretary for BNB Bank. He formulated strategic financial plans to deliver revenue growth and cost savings through organic and M&A activities.
Ann Mary Bender | VP of Human Resources
Ann Mary is a proactive, results-oriented HR professional with over 20 years of proven success in strategic business partner relationships. Ensuring that Softheon hires qualified talent that shares Softheon’s mission, Ann Mary fosters an environment of inclusivity and progress. She leads the culture of Softheon with her experience in human capital planning, mergers & acquisitions, employee relations, and legal compliance.
Kevin Deutsch | General Manager & SVP, Health Plan Solutions
Kevin aids over 90 health plans across the country in their mission to expand and retain coverage by providing a streamlined and efficient shopping, enrollment, and billing experience. Kevin gained extensive experience onboarding payers and integrating them with the ACA Marketplace and other government-sponsored programs. He continues to define himself as an industry expert who shares his wealth of knowledge through thought leadership and speaking engagements.
Leon Eagan | Chief Information Security Officer
Leon has 20 + years of experience in building and securing IT systems and infrastructures. Most of his career has been in heavily regulated and sensitive environments, including healthcare and the payment card industry. Prior to joining Softheon, Leon worked at McKesson/RelayHealth managing and safeguarding a healthcare analytics platform and its data in the cloud.
Jeff Maxwell | EVP of Healthcare and Government Solutions
Jeff leads healthcare solutions strategy and market development, fosters innovation, and develops sources to add new growth opportunities. Prior to joining NextHealth, Jeff held several strategic sales roles with HealthSparq, Lawson Healthcare, Phytel, and Healthvision. He has over a decade of experience working with health plans, health systems and provider organizations.
Robert Miller | General Manager & SVP, Government Solutions
Rob brings over 15 years of experience implementing technology solutions for government agencies. As a leader within Softheon, Rob’s responsibilities lie in defining and executing department vertical and company strategy while being the main point of contact for subcontractors and/or Contracting Officers. Rob excels at translating business requirements into technology solutions designed to meet the unique needs of clients.
Suzanne Blumenthal | VP of Strategic Accounts
Suzanne prides herself as a passionate healthcare industry professional, client focused above all else. She possesses extensive strategic executive client relationship management experience, focused on bringing value and innovation to healthcare payers. Experience and repeated success in delivering high quality strategic, operational, and financial results to large and complex healthcare organizations.
Tom Cohen | SVP, New Business Healthcare Solutions
Tom supports healthcare solutions strategy and market development, fostering innovation, and developing sources to add new growth opportunities. He has over a decade of experience in software solutions and technology, with the majority in the healthcare space. He is passionate about helping his clients and partners utilize technology to improve the state of the healthcare ecosystem for members/patients, payers, and health systems.
Laura Dettmann | VP of Healthcare Solutions
Laura has nearly two decades of marketing, sales, and strategic account management experience in the health plan industry. Before joining Softheon, Laura held strategic sales roles at Welldoc, where she helped grow and support health plan relationships, and HealthSparq, where she helped enhance the health plan member experience via provider search, cost transparency, and care navigation solutions.
Pete English | VP of Healthcare Solutions
Pete is a transformative executive supporting Medicare (including the Dual Eligible population), Medicaid, and Managed Care payor entities; he uses his deep understanding of the individual and group space to drive profitable growth. Pete serves as a frequent advisor to Private Equity and WallStreet on Medicare & Managed Care trends.
Mitchel Forney | VP of Marketing
Mitchel brings a rich history of results-driven marketing and product marketing to Softheon, leveraging his ability to absorb large amounts of complex information and translate it into insightful and outcomes-focused plans. Mitchel works strategically and tactically, both internally and with Softheon’s partners, to deliver needed results.
Sean Vogel | VP of Client Success
Sean works with Softheon’s clients as partners, understanding their complex needs and utilizing everyone’s ideas to pave the path toward success. Leaning on his strong communication skills and passion for making the complex simple, Sean continually provides exceptional service.