Verify Enhanced Eligibility

Efficiently deliver means-tested benefits to your constituents

Verify, our Asset Verification Services (AVS) solution, enables Health and Human Service agencies to efficiently deliver support services to their low income and otherwise vulnerable constituents. With our MITA-aligned and Modular services, agencies can ensure the appropriate public benefits are provided in a timely fashion to those meeting program-specific eligibility requirements. Softheon also supports the prevention of fraud, waste and abuse allowing for sister agency uses through additional data sets and targeted integrations.

Why Softheon?

Trusted by CMS and 7 State Agencies

One Platform

Offered as a portal or fully integrated, or both, Verify supports everything from basic CMS requirements, to more advanced Fraud, waste and abuse data sets.

Built-in Compliance

Verify offers a MITA-aligned and modular deployed government- grade security tested solutions to meet state public assistance programs.

Integration Experience

Extensive experience integrating with entities like CMS, state MMIS eligibility systems, utilizing varied data sets opportunities.

Enhanced Eligibility

Cross Department Solution

Verify is the only system approved for both Health and Human Service programs like Medicaid, TANF, SNAP, Cash Allowance, and more.  It is additionally configurable for sister agency uses such as Social Services, Recovery, and others.

MITA Aligned and CMS Compliant

Verify’s is MITA and Modular design, supports CMS initiatives for modern MMIS delivery, and our business rules application provides for uses in a wide variety of state public assistance programs. 

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Integration & Portals

Verify is offered through a standalone, user-friendly, web-based AVS Portal and can be implemented as a direct MMIS Integration through an API suite. Our solution is flexible to meet your multi-agency needs today and tomorrow.

Reporting & Analytics

Softheon’s reporting and analytics suite offers intuitive state-of-the-art tools for non-technical users. Users can analyze data in near-real-time reviewing transaction trends, member demographics, geography, financial information, and cost comparisons.

Additional features 

Identity Proofing

Secure database of Personally Identifiable Information ensures your applicants are who they say they are.

Income & Employment

Beyond access to the nation’s largest database, Softheon builds state-specific employer relationships to ensure accurate applicant income.

Incarceration Data

Verify gains data for both incarceration and parole to ensure Medicaid continuity of care.

SSN Fraud Detection

Automated ability to detect fraudulent Social Security Number upfront.

Risk Scores

Built-in scoring for flagging of applicant data that may require additional HHS case manager scrutiny.

FAQ

The answers you need to power your business with Verify 

Getting Started

YES! In addition to ensuring that applicants are eligible for the means-tested program in question, Verify can reference qualification requirements for numerous programs and help eligibility workers direct applicants to obtain the assistance they need and are eligible for.

With Verify’s analytics platform, Foundry, you have access to customizable reports and dashboards that help you monitor your application metrics and track key performance indicators that are important to your agency, whether it’s the applicant risk score or time to determination. Dashboards provide high-level visibility at a glance, and customizable reports let you drill down for detailed information on the performance of your eligibility centers. Softheon will provide standard reports and dashboards and can help create unique reports and dashboards catering to your agency’s needs. Additionally, you can easily customize and create your own reports and dashboards.

Currently, agencies are using Verify to determine the eligibility for means-tested support programs, ensuring the right people get the help they need. Agencies are also using Verify to be a more comprehensive fraud, waste, and abuse platform.

Trust is at the core of everything we do. We go the distance to ensure that our customers’ data is safe and secure. We meet all the required CMS security standards and continuously adapt to meet changing rules and regulations. We use a multilayered approach to protect your information, constantly monitoring and improving Verify and the host environment to protect the integrity and availability of the information that is vital to your agency’s operations and our shared success.

Pricing

Verify is a Modified Off the Shelf (MOTS) product, and Softheon handles all implementations directly. There is an implementation cost and then a price per transaction. Total pricing is determined on the scope of the project and the type of data that is requested.

With Verify’s analytics platform, Foundry, you have access to customizable reports and dashboards that help you monitor your application metrics and track key performance indicators that are important to your agency, whether it’s the applicant risk score or time to determination. Dashboards provide high-level visibility at a glance, and customizable reports let you drill down for detailed information on the performance of your eligibility centers. Softheon will provide standard reports and dashboards and can help create unique reports and dashboards catering to your agency’s needs. Additionally, you can easily customize and create your own reports and dashboards.

Currently, agencies are using Verify to determine the eligibility for means-tested support programs, ensuring the right people get the help they need. Agencies are also using Verify to be a more comprehensive fraud, waste, and abuse platform.

Implementation

Yes. Verify is offered as a standalone web portal application. The application provides an extremely simple and user-friendly configurable interface. Verify Portal replicates the state’s eligibility portal to shorten the learning curve of the users and provides seamless navigation experience. The standalone portal is available even after the integration solution is implemented and can be used to review the cases submitted from either of the sources.

With Verify’s analytics platform, Foundry, you have access to customizable reports and dashboards that help you monitor your application metrics and track key performance indicators that are important to your agency, whether it’s the applicant risk score or time to determination. Dashboards provide high-level visibility at a glance, and customizable reports let you drill down for detailed information on the performance of your eligibility centers. Softheon will provide standard reports and dashboards, and can help create unique reports and dashboards catering to your agency’s needs. Additionally, you can easily customize and create your own reports and dashboards.

Softheon will provide a dedicated project management team to your implementation. Additionally, you will be assigned a dedicated Client Executive who will be your point of contact from day one, through the length of our contract. We provide onsite training to executives and team leaders following the Train the Trainer approach so that agencies can control their rollouts with our support. Finally, you will receive access to a Wiki environment with documentation on your deployment of Verify.

In addition to your dedicated Client Executive, Softheon has a team of Customer Success Agents who are available during business hours to handle any questions or concerns. Finally, you will receive access to a Wiki environment with documentation on your deployment of Verify.

YES! As Verify is a Modified Off the Shelf (MOTS) product and during implementation, we ensure that we meet all your unique business requirements. Some examples include the prevention of duplicate verification requests and returning results in PDF packages rather than through an API.

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Trusted by CMS and 7 State Agencies

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