The Rise of Digital Health Technology

In the hype of technological advancements, healthcare innovation presents exciting opportunities to enhance quality of life. As individuals age, an intensely personal experience, people can get lost in the rapid transformation. It is vital to put consumers at the center of the member experience, provide a “one stop shop” for all, integrate member validation and enrollment, and drive innovation through iterative development.  

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Product talk: Switchboard

An innovative configuration management platform has arrived. We’re excited to introduce Switchboard, Softheon’s straightforward system to make updates in real-time to front-end, back-end, and user interface (UI) design. Our comprehensible platform was built for product owners, managers, and developers to implement simple, everyday tasks to more complex projects for those with more configuration knowledge.

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Artificial Intelligence and Machine Learning Made Simpler

From rumors of radiologists being replaced to Twitter bots going rogue, artificial intelligence (AI) and machine learning (ML) have become buzzwords we’ve all heard about. There has been much discussion on the breakthroughs both could bring to how fields traditionally function, like patient diagnosis in health care. Many have also warned of their potential and history of bias and abuse. Given the gravity surrounding AI and ML, and with much help from an excellent Ars Technica piece by Haomiao Huang, we’ve created a guide geared towards non-technical individuals to help them learn more about the basics of these technologies.

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CBO Report: A New Framework on Single-Payer Health Care

Earlier this month, the Congressional Budget Office (CBO) released a report outlining options and technicalities lawmakers need to consider to establish a single-payer health care system in the United States. Although a lot to assess, the “single-payer” term generally refers to a system in which health care is paid for by a single public authority, as stated by Kaiser Health News (KHN). While once a pipe dream, this topic is officially mainstream and cultivating questions quickly.  

Here’s what you need to know: 

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Gaining Consumer Trust in a Digital World

Out with the fax machine, in with the smartphone. In early February, the Centers for Medicare and Medicaid Services (CMS) and the Office of the National Coordinator for Health Information Technology (ONC) released two proposed rules regarding interoperability. Much of the rules’ buzz centers on the standardization of APIs to make sharing patient data more useful and transferable. With Apple’s Health Records already having met these standards, one can imagine the number of apps and businesses eager to take advantage of the gap in interoperability and optimize personal health information (PHI).  

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The Rise of Healthcare Payment Innovation

As healthcare undergoes a rapid digital transformation, we can expect to see the modernization of outdated payment models. The consumer demand for payment convenience has become a top priority for insurers, carriers, and all businesses in the healthcare industry. While selecting health insurance based on health status is important, consumers are also shopping for a plan that fits their digital lifestyle.  

Here’s how Softheon is paving the way in payment innovation: 

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How America is Leveraging Social Determinants of Health

Although Social Determinants of Health (SDoH) has become a buzzword in recent policy conversations, it is still a powerful tool to analyze the social, economic, and environmental factors that influence consumer activity and overall health. If used properly, SDoH have the potential to improve health outcomes and reduce health care utilization and spending.

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