Softheon Business Process Management (BPM)

Business needs and requirements are constantly changing. Whether it be due to new market opportunities, keeping up with regulatory compliance or meeting customer demand., it is critical that organizations respond with agility. Softheon's Business Process Management provides the tools to effectively and rapidly improve an organization's processes as their goals and objectives evolve.

Softheon's BPM supports the following features/functionalities:

  • Work and Task Management: Provide business users with dynamic workspaces that support customized workloads a detailed audit trails
  • Dynamic Case Management: Support dynamic case management patterns that allow ad hoc routing of predefined process flows by business users
  • Process Monitoring and Reporting: Allow business users and managers to configure and extend detailed process intelligence reports that track crucial process metrics and performance
  • Process Integration: Integrate with existing legacy systems, packaged applications, and third party environments leveraging Softheon's ESB vast array of message protocols
  • Business Rules Design and Management: Create reusable and flexible business rules using Softheon Rule Composer with no custom development necessary.

There are four critical components of Softheon BPM

  • Process Engine: A robust Microsoft .NET based platform for modeling and executing process-based applications, including business rules
  • Business Analytics: Enables business users to identify business issues, trends, and opportunities with reports and dashboards and react accordingly
  • Content Management Provides: a system for storing and securing electronic documents, images, and other files
  • Collaboration Tools: Removes intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards

Key benefits of Softheon BPM

  • Managing end-to-end processes
  • Respond to new business requirements with agility and little to no development efforts
  • Consolidating data, increasing visibility into and access to associated data and information
  • Increasing the flexibility and functionality of current infrastructure and data
  • Integrating with existing systems and leveraging Softheon SOA platform
  • Establishing a common language for business-IT alignment
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