Success Story
Northeast Hospital
Focus
Increase efficiencies throughout coding and billing process, giving the ability for a provider or hospital to closely monitor or even outsource the tedious task of coding records and then submitting billed claims.
Challenge
Each provider or hospital may use different resources for their coding and billing needs. Many organizations utilize in-house staff for some coding needs, while using external coders for overflow. Some facilities outsource completely, however, a hybrid of the two is used more commonly.
Solution
Softheon digitizes medical records in a clean and organized manner. Using a web-based application, coders can view medical records with ease from virtually any place.
Results
While certain benefits may not be quantifiable, others include decrease in the cost of printing, from the cost of paper to the printers that are used, increases in productivity, ability to track all medical records at any point, and being about to outsource your coding and billing operations to anywhere in the world.
Coding & Billing
The American Hospital Association recently published a survey which showed that about 18% of coding positions are unfilled mainly due to the lack of experienced or even qualified candidates. Part of the reason for this is the complexity needed for coding, as well as the fact that coders are needed for every encounter, test, treatment and procedures given by a healthcare provider.
Using Softheon to digitize your medical records will allow an organization to shop for qualified candidates or outsourced coding companies without the need to take location into consideration. A hospital in Hawaii could potentially have all coders that live in Alaska.
Through the Softheon Coding & Billing solution, medical records are electronically stored. With Softheon, strict adherence to HIPAA privacy and security requirements are always maintained. Using a simple interface, Softheon maintains a complex suite of security to ensure that only authorized coders are able to access your medical records.