Measure the time it takes to physically distribute correspondence from one area to another, from one state to another, or from one country to another. Measure the cost of tracking down lost correspondence. Measure the cost of tracking down lost correspondence, and measure the amount of calls related to missed correspondence.
Softheon Business Connector Cloud (BC2) Mailroom Correspondence Management (MCM) solution provides a healthcare organization all the tools needed to handle mailroom correspondence. Unlike many correspondence management solutions, Softheon solutions easily integrate with a variety of third-party applications, allowing for easy access to an organization’s core systems for claims and Customer Relationship Management (CRM) processing.
Additional benefits of the Softheon Mailroom Correspondence Management solution include: