Implement a real-time workflow including intake and distribution of highly sensitive Complaints, Appeals & Griveances. Provide configurable workflow templates for rapid data entry, automated validation and standardized data collection. Use standard productivity, activity, and operational reports for managing your work, while utilizing complex executive decision management reports to fully comprehend the work effort.
The Softheon Business Connector Cloud (BC2) Complaints, Appeals & Grievances (CAG) solution provides healthcare payers all the tools necessary to handle the CAG process. CAG solution integrates easily with a variety of third-party applications.
Additional benefits of the Softheon Business Connector Cloud (BC2) Complaints, Appeals & Grievances solution include: